Additional Functionality Clause:
Any new functionality or features requested to be added to the website beyond the scope of the initial agreement and package will not be included in the maintenance services described herein. To incorporate new functionalities, the following process must be followed:
-
Change Request (CR): You, the client, may submit a formal Change Request (CR) specifying the desired new functionalities or features. This CR should detail the purpose, scope, and any specific requirements related to the requested changes.
-
New Proposal: Upon receiving a CR, we will assess the feasibility and impact of the requested changes. We will then prepare a new proposal outlining the additional work, estimated costs, and any adjustments to the project timeline. This proposal will be submitted to you for approval.
-
Invoice and Payment: If you accept the new proposal, we will issue a separate invoice for the additional work and any associated costs. These costs will be in addition to the fees outlined in the original agreement. Payment for these additional services will be required before the work on the new functionalities commences.
This approach ensures transparency, accountability, and clear communication regarding any additions or modifications to the website's functionality. It also allows for proper evaluation of the impact on the project timeline and budget. We are committed to working closely with you to accommodate your evolving needs and requirements through the formalized change request process.